Contract work

Primary Authority Register

Upgraded and maintained a critical government digital register, enhancing usability, compliance, and multi-user data workflows. Modernised the Drupal architecture and resolved key WCAG accessibility barriers across complex administrative user journeys.

The brief

The challenge

The department needed to modernize and maintain a business-critical regulatory register serving thousands of businesses and local authorities. The platform required architecture upgrades to support complex multi-user data workflows while ensuring strict compliance with UK government digital and accessibility standards.

What I did

My work

  • Drupal Architecture Modernisation: Refactored core architecture to simplify complex administrative user journeys and improve overall system stability.
  • WCAG 2.2 Remediation: Conducted deep-level accessibility testing and implemented front-end code fixes to remove WCAG barriers across critical user workflows.
  • Data & Usability Enhancements: Optimised data input, search, and management tools to streamline daily operations for public sector administrative users.

Results

Outcome

Full Legal Compliance
Improved Workflow Efficiency

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